Our Store Policies
Service as It Should Be
At Erika Vondrak Designs, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Items within the U.S. go through USPS (mostly Priority 1-3 days) or Fedex which should take within 1-5 business days of my ship notification to receive the orders depending on your location. All orders will be sent with tracking number.
We Offer FREE Pickup for Houston Area Locals.
Returns and exchange details
You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any concerns about our products don't hesitate to contact us!